Privacy Policy

1. Overview & Commitment

At H2WEB (operated in partnership with Zincat Technology), we respect your privacy and are committed to protecting any personal information you share with us. This Privacy Policy explains what data we collect, how we process and safeguard it, and your rights under applicable global privacy standards (including GDPR and CCPA regulations).

2. Information We Collect

When you interact with our website, request a consultation, or partner with us for web engineering services, we may collect:

• Contact Information: Name, business email address, phone number, and company name provided in contact forms.
• Project Specifications: Details regarding your website requirements, digital service preferences, and operational objectives.
• Technical Diagnostics: IP address, device specifications, browser type, geographic location data, and page interaction timestamps collected to optimize site performance and security.

3. How We Use Your Information

We use collected data solely for legitimate business operations, including:

• Delivering custom web development, e-commerce, and direct reservation platforms.
• Responding to inquiries, submitting project proposals, and scheduling strategy calls.
• Maintaining network security, fraud prevention, and uptime diagnostics.
• Transmitting service updates, technical advisories, and requested newsletters.

4. Data Protection & Global Infrastructure

We employ industry-standard encryption protocols (TLS 1.3 / AES-256), isolated edge database architectures, and continuous vulnerability monitoring across our Sri Lanka, US (Austin, TX), and Japan (Tokyo) operations. We do not sell, rent, or trade your personal information to third-party advertisers.

5. Your Data Rights

You retain the right to request access to, correction of, or deletion of your personal data at any time. You may also opt-out of receiving marketing communications by contacting our Data Protection Officer.